Struggling to choose the right software solution for your business? "Don’t Sign that Contract! A Roadmap to Mastering eCommerce Software Selection" exposes the hidden biases and pitfalls in the selection process. This report helps you make smarter decisions and avoid costly mistakes that will enable the best outcome.
1️⃣ The Rise of the RFP: A Puppet Master? 82% expect delivery against a proposal to “vary drastically from the promises made in the sales process.” The RFP, once a tool for clarity, has become a smokescreen of false promises and misaligned expectations.
2️⃣ The Speed vs. Customization Tug-of-War. While customization is important, 86% of merchants struggle with platforms that force them to adapt to rigid functionalities rather than offering true flexibility and believe “speed to market is the most important factor in realizing revenue growth.”
3️⃣ The Ripple Effect of Misaligned Platforms. 89% of Merchants rate "ease of integration with existing tech ecosystem" as important. However, the promise of seamless integration often glosses over the complexities of legacy systems and industry-specific needs.
4️⃣ The AI Wildcard. AI might excel at pattern recognition, but it needs help with the nuances of human context. 48% say organizational experience with a solution is important in their decision-making process.
The Honest Truth Report
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