You asked, we delivered. Shopware Analytics.

Experience the power of data with Shopware Analytics, our most requested feature from UserVoice. Seamlessly integrated into Shopware 6, Shopware Analytics provides deep insights into business performance, enables tracking of KPIs, and empowers you to make informed decisions that drive revenue and enhance customer satisfaction.

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Shopware Analytics

Free, powerful, and always evolving.

Free extension for immediate results.

Install Analytics for free from the Shopware Store. Seamlessly integrated into your Shopware 6 environment, the extension ensures a smooth and intuitive user experience. Available on Community Edition and all paid plans.

Continuously expanding dashboards and data.

Track essential data with our KPI dashboards. Shopware Analytics grows continuously with new dashboards added independently of regular releases. Updates are available immediately.

Deep insights, powerful decisions.

Leverage reliable data to make informed decisions, spot trends, and identify new opportunities. Export data as CSV files for further analysis. These insights can transform your strategy, offering a real competitive edge.

How to use Shopware Analytics.

  • Step 1: Shopware Analytics needs to be installed as an extension available in the Shopware Store.

  • Step 2: After installation, a new "Analytics" section will appear in the admin navigation.

  • Step 3: When you first open Shopware Analytics, you'll be asked for consent to process your data. After giving consent, the Analytics area offers various dashboards for different KPIs, with hover-over details for deeper insights.

  • Step 4: As Shopware Analytics integrates seamlessly with user role and rights management, you can control who has access to specific dashboards. Update the user rights to best meet your business needs.

  • Step 5: Please do not hesitate to provide feedback! Shopware will continue adding new dashboards based on customer interviews, feedback, and our research results. We will publish each dashboard straight into Shopware Analytics as soon as it is ready, without waiting for a minor or major release. This allows us to keep enhancing the analytics capabilities dynamically and in direct response to your needs.

Data never looked so good! This is Shopware Analytics in action.

Tim Jurchen - Product Owner System & Settings

Tim Jurchen

Product Manager at Shopware

FAQs.

Further information about Shopware Analytics.

How do I install Shopware Analytics?

Shopware Analytics is easily accessible as an extension from the Shopware Store. Once installed, it appears as a new 'Analytics' section at the top of your admin navigation.

We are actively working on fully integrating Shopware Analytics into the admin interface, eliminating the need for a separate extension in the future.

How do I give consent to process my data?

When you first open Shopware Analytics, you will be prompted to give consent for data processing. Follow the on-screen instructions to provide the necessary consent.

What is Shopware doing with the collected data?

Shopware strictly adheres to the General Data Protection Regulation (GDPR). Your data is secure with us and will never be shared with third parties. We do not capture sensitive information like passwords, nor do we currently collect personal data. If personal data collection becomes beneficial in the future, all such data will be anonymized to protect the privacy of your employees, customers, and yourself. Additionally, our data collection practices ensure there is no negative impact on your store’s performance. You can find more detailed information here: Shopware's new data approach

How frequently is the data updated in Shopware Analytics?

The data in Shopware Analytics is updated in real-time, ensuring you have access to the most current insights and KPIs.

How do I manage user access to Shopware Analytics?

User access can be managed through the roles and permissions section in the admin settings. This allows you to control who has access to specific data and dashboards.

Can I integrate Shopware Analytics with other reporting tools?

While Shopware Analytics provides robust reporting capabilities, you can also export data as CSV files to integrate with other tools or third-party analytics applications.

How do I provide feedback or report an issue with Shopware Analytics?

We welcome your feedback to help us improve Shopware Analytics. Please provide your feedback through our feedback portal here.

Which plan and Shopware version do you need to access Shopware Analytics?

Shopware Analytics is available on all Shopware 6 plans starting from the Community Edition. Currently, it is only available for self-hosted versions but we’re already working to include SaaS and PaaS in the future. Analytics requires Shopware version 6.5.7 or higher.

When will more KPIs be added to the dashboard?

We are actively developing additional KPIs to be added soon. Please see our product roadmap for the latest updates. Changelog of the application will mention them as soon as they are added. You can also access more information on the new KPIs here in the documentation.

When will cloud customers have access to Shopware Analytics?

We are in the process of expanding access to SaaS and PaaS customers. Please refer to our Product roadmap here for the latest updates.

* Source = McKinsey & Company

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