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Accessibility at Shopware

We believe everyone deserves equal opportunity to enjoy our products and services. That’s why we’re focused on removing barriers and building inclusive experiences that empower everyone to engage fully and independently.

Report an issue

Two images. The first shows a woman wearing a Shopware t-shirt and smiling at an event. The second shows a man sharing a work update on his desktop computer with a male colleague.

Our commitment to accessibility

At Shopware, we're committed to making our services accessible to everyone. We want to ensure that all users can enjoy the same experience—independently, with dignity, and on equal terms.

Two young women laugh at an outside table and a young woman wearing a Shopware t-shirt at an event, smiling as she looks at something on a screen.

Let us know about an accessibility issue

It is our goal is to make sure everyone can access, use, and benefit from what we offer, in a way that’s fair and inclusive. If you face barriers when engaging with our site, products, or at any in-person locations, then please let us know by reporting the issue through our online form.

You can report issues either confidentially or anonymously. If you choose to report anonymously, your identity will not be known. If you choose to report confidentially, only those handling your case will know your identity.

Report an issue

Two images: The first is of a young woman smiling at a table. The second is of a laptop screen with someone's hand navigating the Shopware website.

Digital accessibility

Shopware uses recommendations from the Web Content Accessibility Guidelines (WCAG) 2.1 to make our web content more accessible to people with disabilities. We continuously review and test content with automated testing software in an effort to meet the standards laid out by the WCAG.