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Customer Happiness Circle 6: Continuity
13/07/2023

Customer Happiness Circle 6: Continuity

In this final episode of the Customer Happiness Circle, we’ll look at how to keep the love you have for your customers alive. How can I organize myself and my company so that lofty goals like “We make our customers happy” remain top of mind?

Generative AI and ecommerce
15/06/2023

Generative AI and ecommerce

Generative artificial intelligence is the topic on everyone’s radar right now. How can you make productive use of powerful AI tools? Read usability expert Frank Puscher’s thoughts in this post and watch the fascinating AI talk from SCD.

Customer Happiness Circle 4: Touchpoints
27/04/2023

Customer Happiness Circle 4: Touchpoints

Welcome back to the Customer Happiness Circle - our blog series with Johannes Altmann. Here you'll find valuable tips on the topic of customer happiness. Episode four is all about your brand's touchpoints with whom your customers interact.

Video shopping: 6 ways to drive your online sales
16/03/2023

Video shopping: 6 ways to drive your online sales

Apple just announced a feature called “Shop with a Specialist over Video”. The new functionality lets online shoppers looking to buy an iPhone talk to Apple’s retail team members over video. You can have very similar functionality with Digital Sales Rooms.

How to grow your B2B ecommerce business: 7 tips for your success
21/12/2022

How to grow your B2B ecommerce business: 7 tips for your success

Shopware partner agency IntoCommerce is an expert when it comes to digital B2B commerce. Here in the third part of our blog series "Successful in B2B commerce" you can learn what you can do to ensure long-term success once your B2B store is up and running.

A beautiful story – ecommerce with heart
20/12/2022

A beautiful story – ecommerce with heart

The founder of the jewelry store A beautiful story left her career behind to espouse an innovativ and fairer business model. Read on to learn about her motivation and the positive impact her all-important decision continues to have on many people’s lives.

Ecommerce for B2B: 4 truths that will help your business grow
30/11/2022

Ecommerce for B2B: 4 truths that will help your business grow

Digital B2B commerce is booming, the demands are increasing and the consumer behavior of your customers is constantly evolving. In this blog post, Shopware partner iWelt shows you which four key aspects you should consider and how you can realize yo...

The art of good storytelling with Shopware 6
30/06/2022

The art of good storytelling with Shopware 6

To reach your customers emotionally and increase your sales, you should successfully use storytelling in your online store. In this blog post, Shopware's partner agency Webneo reveals how you can succeed and which 5 tips can be helpful.